TactData – Lead with Strategy, Enabled with Technology - Driven by Data.

Thrive In a Digital Environment

Improve the Customer Journey by creating a seamless personalization experience.

Measure and Impact Customer Experience

Impact how customers perceive your product, service, or brand—and use those insights to enhance their overall experience and interactions.

Increase Operational Efficiency

Streamline processes by reducing waste, optimizing resources, and adopting advanced technologies to boost productivity and performance.

Advance Next Generation of Data, Applications and Business

Harnessing advanced data analytics, developing cutting-edge applications, and implementing forward-thinking business models are essential for staying competitive and efficient in a rapidly evolving digital landscape.

TactData Offerings

Journey Orchestration Planning and Delivery

Knowledge Management Experts

Reporting, BI, Dashboards and Analytics

Ensuring Your Success

“Talk is cheap. Show me the code.” -Linus Torvalds

Enterprise Scale Technical Innovation delivered by our experts in Customer Experience Software, Refactory.

Our OCX Experts deliver the Refactory OCX software stack and many partner solutions to provide world-class customer experiences to our clients. Learn More about our Refactory Software Solutions here.

Why we are Different

Industry Driven Approach

We take a business-first approach to technology, ensuring innovation directly aligns with your industry needs. Our goal is to help you leverage the right solutions for sustainable growth and lasting success.

Become More Customer Centric

Build strong relationships, prioritize personalized experiences and continuously adapt. In effort to create meaningful interactions that foster customer loyalty and satisfaction.

Support Continued Innovation

Encourage new ideas, invest in emerging technologies, and refine the process to meet changing needs and unlock new opportunities for growth.

Partners and Integrations

Areas of Expertise

Business

Enterprise Software Applications

Telecom and other OEMs

Contact Centers

Technical

Omnichannel CX

Digital Transformation

Knowledge Management

CX Journey Analytics

Rule-Based and Conversational Decisioning

Customer Onboarding

Chatbots, Social and Messaging

How we work

Assessment Discovery

Involves evaluating systems, strategies or performance to uncover strengths, weaknesses and potential areas for growth. Ultimately guiding informed decision making and future planning.

Collaborate

Effective collaboration necessitates working cohesively across teams, organizations, and industries toward common objectives. It requires leveraging diverse expertise, facilitating the exchange of ideas, and cultivating robust partnerships to propel innovation, optimize efficiency, and secure widespread success.

Scale and Innovate

Scaling ensures sustainable growth, boosts efficiency, and expands market reach. While innovation drives differentiation, enhances competitiveness, and fosters adaptability.

Let’s chat,
we respond fast.

“We'll help your company ditch the old way of doing things and put technology, innovation, and experience to work instead. Get back to what matters most!”